Image for Building a Positive Work Environment: Strategies for Emotional Intelligence and Professionalism

Awareness of workplace culture and etiquette is essential for fostering a productive and harmonious environment. Employers must conscientiously develop and train workers on the behaviors and attitudes they expect to see, and employees must make their best efforts to align with the expectations. Team members on every level should be supported to communicate as soon as a problem arises.

When working as a team with machines, technology, and deadlines, it is especially important to adhere to workplace norms. Safety and efficiency are the pillars of a successful printer, and only well-oiled machines (literally and figuratively!) will produce the best results.


Punctuality is not merely a matter of showing up on time – it is a fundamental aspect of workplace etiquette that directly impacts operational efficiency, productivity, and professionalism. By prioritizing punctuality, employees and leaders contribute to the organization’s overall success and reputation while fostering a culture of accountability. 

  • Maintaining Workflow Efficiency: In a commercial printing setting, operations rely on precise schedules to meet tight deadlines and manage workloads efficiently. Being punctual for work and adhering to break times helps maximize productivity throughout the day, enabling smooth workflow transitions and effective task planning. This enhances overall output and contributes to customer satisfaction.
  • Fostering Professionalism and Accountability: Punctuality reflects professionalism and demonstrates respect for colleagues, supervisors, and clients. Arriving on time and following break schedules shows reliability and accountability, enhancing the reputation of individuals and the company as a whole. Consistently meeting punctuality expectations cultivates a positive work culture built on trust and mutual respect.
  • Communicate and Show Up:  Some days you may have a hardship that makes it difficult to get into work. If so – reach out immediately to your manager and let them know. Do not “ghost” them and put your coworkers in a tough spot without you on the job . Be respectful and honest about your circumstances and figure out a solution so you can show up the next day. Lack of honest and/or straight forward communication will likely end up in dismissal. 


In a semi-industrial environment like a commercial printer, packaging plant, or warehouse, prioritizing the treatment of equipment and materials tops the list of basic etiquette and best practices.

  • Equipment Longevity: Treating printing equipment with care and respect ensures its longevity and optimal performance. Mishandling or neglect can lead to premature wear and tear, resulting in costly repairs or replacements. By following proper usage instructions and handling procedures, employees contribute to extending the lifespan of the equipment.
  • Safety Measures: Respectful handling of printing equipment is crucial for maintaining a safe work environment. Improper use or negligence can pose significant safety hazards, potentially leading to accidents or injuries. By adhering to protocols and reporting issues promptly, employees help mitigate risks and protect themselves and their colleagues from harm.
  • Productivity and Waste Reduction: Properly maintained equipment operates more efficiently, enhancing productivity. Improper usage can result in material damage or spoilage, leading to unnecessary expenses, slowdowns, and environmental impact. When printing machinery functions optimally, it reduces downtime due to malfunctions or breakdowns, allowing deadlines to be met efficiently and with ease.


To exhibit emotional intelligence in the workplace, individuals should prioritize understanding others’ perspectives, practicing empathy, and effectively managing their emotions. Studies show that workers with a high Emotional Quotient (EQ) advance more quickly at work and make more money. “PepsiCo performed an internal study revealing that managers with highly developed EQ skills outperformed yearly revenue targets by 15-20%,” reports Leadership Development Coach Joanne Trotta. “Managers with low emotional intelligence underperformed at the same rate.”

Expressing empathy and offering assistance during challenging situations demonstrates genuine concern and strengthens team dynamics. Leaders who maintain composure and adaptability in the face of adversity demonstrate emotional resilience and inspire confidence among colleagues, but employees with a high EQ can have just as significant an impact on team culture. 

Overall, embracing emotional intelligence in the workplace leads to improved teamwork, productivity, and job satisfaction, and it can present in a variety of ways.

  • Communication and Collaboration: Employees should practice open communication with their colleagues, whether discussing project details, sharing feedback, or addressing concerns. Collaborate with team members to achieve common goals and ensure smooth workflow.
  • Professionalism: Employees should uphold professionalism in all interactions and tasks. This includes dressing appropriately for the workplace, maintaining a positive attitude, and demonstrating integrity. Showing respect towards coworkers, clients, and supervisors regardless of differences or challenges is a key sign of emotional intelligence.
  • Adaptability and Flexibility: In a dynamic industry like commercial printing, adaptability is essential. Employees need to be open to learning new technologies and techniques, and be flexible in adapting to changing project requirements or deadlines. Embracing challenges as opportunities for growth and innovation is a strong indicator that a worker is ready for advancement.
  • Cleanliness and Organization: Workers should keep their work areas clean and organized to promote efficiency and safety and avoid disrupting others’ workspaces. Proper waste disposal, neat storage of materials, careful handling of work products, and “leaving no trace” in common areas demonstrate respect and mindfulness. 
  • Continuous Improvement: Striving for continuous improvement in skills and performance shows focus and stability. Employees can seek our training opportunities and feedback from supervisors to expand their expertise in printing technologies and practices.
  • Team Morale and Recognition: Employers and employees alike can boost team morale by recognizing and appreciating each others’ efforts. Celebrating successes and acknowledging individual contributions fosters a supportive atmosphere where everyone feels valued and motivated. People with a high EQ lift others up.

By following your workplace’s etiquette guidelines and best practices and demonstrating high emotional intelligence, workers contribute to a positive and professional atmosphere. Maintaining respectful and considerate behavior, no matter the circumstances will open doors to a lifetime of satisfying employment.